Terms & Conditions for Choice Digital

Before we dive in, we’ll give you a clear breakdown of costs in a quote or proposal. These are valid for 21 days, so try not to sit on them too long—markets (and our schedule) move fast!

• Currency: All prices are in NZD and exclude GST.
• Paying the Bills: Invoices are due within 14 days. Bank transfer is our favourite, but we also accept credit cards or Wise.
• Late to the Party: If an invoice is more than 14 days overdue, a 10% monthly fee may be added. If we have to bring in a third party to collect a debt, those extra costs (legal/collection fees) will be passed on to you.

We live and breathe digital marketing. While we might occasionally share our templates (like T&Cs) as a courtesy, we aren’t lawyers. You’re responsible for making sure your business stays compliant with the law, so we always recommend a quick chat with a legal expert.

Sometimes our rates change. If they do, we’ll give you at least 30 days’ notice and get your thumbs-up before we keep going.

We’ll always give you a target launch date, but it’s only a guideline. Our speed depends on you providing the info, photos, and approvals we need to stay on schedule.

This is the big one. We put a lot of “secret sauce” into our work:

• Ads & Creative: We own the ads we create. When our contract ends, those ads are retired. If you want to keep using them, we can chat about a licensing fee.
• The Logic: The specific “pathway” of our lead forms and quiz funnels (the branching logic and tech setup) is our proprietary tool. You get to use it while we’re working together, but “cloning” it for other uses isn’t allowed without a licence.
• The Code: We host landing pages and funnels on our own systems. We keep the keys to the backend code and raw design files.

If an invoice goes unpaid or our access to Meta is revoked, we’ll pause your campaigns immediately. We aren’t liable for any “algorithm hiccups” or lost leads resulting from the ads being turned off.

Want to take our strategy, ad copy, and funnel logic and run them yourself? You can, but you have to pay a licence fee first.

• The Fee: A flat $3,000 (+GST).
• What you get: Full ownership and the right to replicate our campaign logic on your own platforms. This must be paid before we hand over the source files.

• Don’t touch the dials: Please don’t make changes to the Meta account while we’re managing it. It messes with the data, and we can’t be responsible for the results if things get tweaked.
• Wrapping Up: When we finish, we’ll deactivate the ads we built. You keep all the data.
• Note: If you keep using our proprietary copy or logic after we’ve finished without paying the Buyout Fee, that $3,000 (+GST) fee will be automatically invoiced.

• Office Hours: Monday to Friday, 9:00 a.m. – 3:00 p.m. NZT.
• Extra Meetings: Anything outside our agreed scope is $150/hr (+GST). If you need to cancel a meeting, please give us 24 hours’ notice to avoid being charged.

• Your Stuff: Ensure any photos or info you give us won’t get us in trouble with someone else!
• AI: We use AI tools to help us work smarter. We check everything for quality, but the final “OK” on the content is yours.

In short, we do our absolute best, but Choice Digital isn’t liable for any indirect losses (such as lost revenue or data). By working with us, you agree to cover us against claims arising from the work you asked us to do.

We keep your business data safe and encrypted. We’ll hold onto it for two years to make things easy if you come back, then we hit “delete.” You can ask to see or correct your data at any time.

We love sharing the wins! We reserve the right to showcase your logo and the results we’ve delivered for you in our portfolio, on our social media channels or as case studies, unless we’ve signed a specific Non-Disclosure Agreement (NDA).

• Deposits: These are non-refundable.
• Notice: Either of us can end the partnership with 30 days’ written notice.
• Final Bill: You’ll be responsible for payment for all work done up until the end of that notice period.

If you’re unhappy, please talk to us! We want to fix it. If we can’t find a solution after a fair go, we can part ways, provided all work done to date is paid for.

These terms are governed by New Zealand law.